For a full refund, cancellation must be made five full days prior to listing’s check in time on the day of check in. For example, if check-in is on Friday, cancel by the previous Sunday before check in time. If the guest cancels less than 5 days in advance, the first night is non-refundable but the remaining nights will be 50% refunded. If the guest arrives and decides to leave early, the nights not spent 24 hours after the cancellation occurs are 50% refunded.